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Wednesday, August 5, 2020

Virtual Queue Update for Star Wars: Rise of the Resistance

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Walt Disney World
Disney

Disney have announced a virtual queue update for Star Wars: Rise of the Resistance at Disney’s Hollywood Studios.

Laurel Slater, the Manager of Communications for Walt Disney World Public Affairs published a post on the Disney Parks blog explaining the update.

As we look forward to reopening Magic Kingdom Park and Disney’s Animal Kingdom Theme Park tomorrow, our cast members are also preparing for the reopening of EPCOT and Disney’s Hollywood Studios on July 15.

For guests with upcoming Disney Park Pass reservations to visit Disney’s Hollywood Studios, we wanted to share an update about Star Wars: Rise of the Resistance, which will once again be using virtual queue in the My Disney Experience app. If you’ve joined the Resistance before, you will want to note a few changes to the process beginning July 15. Most importantly – as availability allows – guests will have an opportunity at 10 a.m., 1 p.m. or 4 p.m. to request to join the virtual queue. This means there is no need to arrive early to the park to check the virtual queue.

Whether it’s your first trip to Batuu or you have joined the fight against the First Order before, there are a few important details to know before you arrive:

  • First, make sure you have the My Disney Experience app. Once you enter the park, log in to your account at one of the distribution times (10 a.m., 1 p.m. or 4 p.m.).
  • Once you have logged in, select “Star Wars: Rise of the Resistance Virtual Queue” on the home screen. You will be able to view the current status and next steps for joining the virtual queue.
  • The app will indicate when there is no availability for a specific distribution time. Some guests may join backup groups.
  • As long as your My Disney Experience account is linked to park tickets for you and the others in your group, you can enroll everyone in the virtual queue at the same time. In order to give as many guests as possible the opportunity to join the Resistance, each guest can enter the virtual queue no more than once per day.
  • Make sure push notifications are turned on for My Disney Experience so you will be alerted if your group is called to return. You’ll have up to an hour from the time of the alert to go to the entrance of Star Wars: Rise of the Resistance.
  • Please note that joining the virtual queue does not guarantee the ability to experience Star Wars: Rise of the Resistance.

If you have any questions or need assistance with joining the virtual queue, cast members at Guest Experience Team locations throughout the park are available to assist. While you wait for your virtual queue group to be called, you can enjoy other experiences at Disney’s Hollywood Studios including our newest addition, Mickey & Minnie’s Runaway Railway.

Star Wars: Rise of the Resistance is one of the most popular attractions at Walt Disney World Resort, and we know many of our guests are familiar with using virtual queue to experience this one-of-a-kind adventure. For other attractions at Walt Disney World Resort, we plan to use our regular standby queues to manage capacity and to maintain physical distancing.

We can’t wait to welcome you back to the magic at Disney’s Hollywood Studios and Walt Disney World Resort!


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Tom Hartley

Tom Hartley

Tom is a theme park fanatic hailing all the way across the pond in the United Kingdom.

After visiting and experiencing everything that the theme park's offer in the UK, he has concluded his favourite to be Alton Towers located in Staffordshire.

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