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Disneyland Cancels Reservations for 2020

By Tom Hartley, Editor and Co-founder

Updated 4:46 AM EDT, Tue November 10, 2020


Disneyland has recently announced that all reservations for 2020 will be canceled with immediate effect due to the Coronavirus pandemic.

This announcement comes as Disneyland is still closed to the public due to California Governor, Gavin Newsom’s delay of official guidelines for theme parks.

A few weeks ago, state officials revealed that they have “no idea” when Disneyland will be allowed to reopen to the public.

Disneyland has emailed customers who have a reservation for 2020 informing them their reservation has been cancelled.

“We are sorry to inform you that your upcoming visit with us will be impacted by several closures.”

“We recognize that the COVID-19 situation is constantly evolving, and there are many factors that are helping us determine the timing of when various aspects of our business will reopen in a responsible way.”

“Disneyland Park and Disney California Adventure Park remain closed and will reopen at a later date, pending state and local government approvals. The Hotels of the Disneyland Resort are also closed and will reopen at a later date.”

“Given this unprecedented situation, we appreciate your patience and understanding as we navigate through this process as responsibly as we can.”

“Unfortunately, this means we are unable to accommodate your upcoming hotel room reservation. If you have already canceled your upcoming Disneyland Resort hotel room reservation or Walt Disney Travel Company vacation package, no further action needs to be taken.”

“To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through December 31, 2020.”

“If you are unable to reach us before your check-in date for such time period, you will not be penalized or assessed Disney-imposed fees for canceling your Disneyland Resort hotel room reservation or Walt Disney Travel Company vacation package after your check-in date.”

“Note that some package components are nonrefundable and subject to third-party operator cancellation policies.”

“You should work directly with any third-party operators you have used to book any parts of your vacation package that were not booked through the Walt Disney Travel Company, including flights, travel protection and car rentals.” 

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Tom Hartley

Tom Hartley

Tom is a theme park fanatic hailing all the way across the pond in the United Kingdom.

After visiting and experiencing everything that the theme park's offer in the UK, he has concluded his favourite to be Alton Towers located in Staffordshire.

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